Terms And Conditions

Welcome to winheels.com!

These terms and conditions outline the rules and regulations for the use of winheels’s Website, located at winheels.

By accessing this website we assume you accept these terms and conditions. Do not continue to use winheels.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing winheels.com, you agreed to use cookies in agreement with the winheels’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, winheels and/or its licensors own the intellectual property rights for all material on winheels.com. All intellectual property rights are reserved. You may access this from winheels.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

• Republish material from winheels.com
• Sell, rent or sub-license material from winheels.com
• Reproduce, duplicate or copy material from winheels.com
• Redistribute content from winheels.com

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. winheels does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of winheels,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, winheels shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

winheels reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant winheels a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
• System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

• commonly-known consumer and/or business information sources;
• dot.com community sites;
• associations or other groups representing charities;
• online directory distributors;
• internet portals;
• accounting, law and consulting firms; and
• educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of winheels; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to winheels. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

• By use of our corporate name; or
• By use of the uniform resource locator being linked to; or
• By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of winheels’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• limit or exclude our or your liability for death or personal injury;
• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Shipping Policy

Overview
Winheels Footwear Company is committed to delivering high-quality footwear to our customers efficiently and effectively. Our shipping policy outlines the details of our shipping process, including estimated delivery times, shipping rates, and order tracking.

Shipping Rates and Delivery Estimates

• Standard Shipping: 3-7 business days, ₹100 flat rate.( shipping rate may change based on locations)
• Express Shipping: 1-3 business days, ₹300 flat rate
• International Shipping: 7-14 business days, rates vary by country

Shipping Areas

We ship to the following areas:

• Domestic: All states and union territories in India
• International: Select countries (check our website for a list of eligible countries)

Order Tracking

Once your order ships, you’ll receive an email with tracking information. You can use this to track the status of your order.

Shipping Timeframes

• Order Processing: 1-2 business days
• Shipping: Business days only (Monday to Friday, excluding holidays)

Damaged or Lost Packages

If your package is damaged or lost, please contact us within 3 days of delivery. We’ll work with you to resolve the issue.

Changes to Shipping Policy

We reserve the right to modify our shipping policy at any time. Changes will be effective immediately and will apply to all orders.

Contact Us

If you have any questions or concerns about our shipping policy, please contact our customer support

Cancelled Orders And Refunds

Once an order is shipped, the cancel option will not be available on the website. In case of prepaid orders for which payment has been made via credit/debit card, net banking or My Wallet on the website, the customer will receive complete refund in the source account within 7 to 10 days of order cancellation.

Returns & Exchanges Policy

A customer may return/exchange unworn sandals on winheels.com for any valid reason, within 7 days from the date of delivery of the product. Any return/exchange request after the specified period will not be valid. Any unworn sandals can be exchanged due to incorrect size or receipt of a defective item. Once an exchange request is initiated, our delivery representative will pick up the original item and will deliver the new item at a later date.

These steps will be part of the returning/exchanging of items:

• Pick-up: In most locations, we offer a free pick-up service. You will see a pick-up option when you submit a return request.
• Self-shipping: A customer may also opt to do self-shipping of items to be returned/exchanged, subject to the Returns and Exchanges Policy.
• Refund: Once the item has been received at our warehouse and has passed a mandatory quality check, the refund will be initiated. The refund will be done through the customer’s bank account in which case he/she should select the account to which refund should be made. In case of COD orders being returned, the same should be done by providing details of one’s bank account.

Undeliverable Orders

An order may be undeliverable if:

• the package is damaged in transit.
• delivery is refused by the recipient.
• the address given is incorrect.
• there is no recipient to accept the order.

Our courier partners will not be responsible for retrieval and delivery of undelivered orders. All undeliverable orders will be returned to the source and a full refund will be processed if the payment has already been made online. If a customer wishes to re-purchase the item, he/she may re-order it through the website.

Terms & Conditions

• All items that are being returned or exchanged must be unused and in their original condition with all tags and packaging intact.
• Under the exchange policy, only size exchanges are allowed. Win heels takes utmost care to portray colours correctly on the website. Hence colour exchanges are not allowed.
• All exchanges are subject to stock availability and to the customer’s address being serviceable for an exchange.
• If a returned/exchanged item does not pass the quality check, it will be shipped back to the customer.
• If a COD order is returned, the COD charges of the order will not be refunded.
• If a prepaid order is lost or undelivered to the preferred location, the customer will receive a complete refund of the order amount*.
• In case of exchanges, the customer has to ensure that the original item gets picked up from the same address which has been selected for the delivery of the new item.
• If a customer wishes to exchange the original item for a different item altogether, the original item will have to be returned to obtain a refund and the new item will have to be purchased separately.
• In case any purchased item comes with a free gift and if a customer wishes to return the main item, the free product will have to be returned as well.
• Win heels will not be liable for any items returned by mistake. In circumstances where an additional or a different item is returned by mistake, Winheels will not be accountable for misplacement or replacement of the item, and is not responsible for its delivery back to the customer.
• If a customer opts to exchange/return an item through self-shipping, the item has to be packed securely to prevent any loss or damage during transit. For all self-shipped exchanges/returns, Win heels  recommends using a reliable courier service.
• If a customer opts to exchange/return an item through self-shipping, the shipping cost will be reimbursed, subject to:
  • the returned item having met our Returns and Exchanges Policy,
  • the returned item having passed the quality check at the warehouse, and
  • the image of the courier receipt being shared by the customer and validated by Win heels.
• For items brought during sale/discount being returned, the refund amount would reflect the value of the item after applying all offers, and not the original value of the item.
• *Order amount/value is calculated after applying discounts/GST or any other applicable charges.

Privacy Policy

At Winheels, accessible from www.winheels.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Winheels and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to Contact Us.

Log Files

Win heels follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Winheels uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Win heels. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Privacy Policy Generator Online.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Win Heels, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Winheels has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Winheels Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. What Are Cookies?

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Winheelsdoes not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Winheels. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.